Our Services
IT Services We Provide
Cool IT Inc. delivers practical IT services designed to support the daily technology needs of individuals and small businesses.
Computer & Device Support
- Desktop and laptop troubleshooting
- Performance optimization
- Windows and macOS support
- Hardware diagnostics and upgrades
- New device setup
- Software installation and updates
- Remote and on-site support
Network & Internet Services
- Home and office Wi-Fi setup
- Router and modem configuration
- Network troubleshooting
- Wired and wireless networks
- Internet speed optimization
- Secure VPN setup
Cybersecurity & Protection
- Antivirus and anti-malware solutions
- Virus and malware removal
- Firewall configuration
- Email security and spam filtering
- Phishing awareness guidance
- Security updates and patching
Data Backup & Recovery
- Local and external backups
- Automated backup solutions
- Data recovery from failed drives
- File restoration
- Basic disaster recovery planning
Printer & Office Equipment Support
- Printer and scanner setup
- Network printing
- Troubleshooting and repairs
- Multifunction device support
Device & User Management
- New user onboarding
- Account access management
- Password security guidance
- Mobile device support
- Device upgrades and replacements
Website & Basic Digital Services
- Domain and hosting setup
- Email domain configuration
- SSL certificate installation
- Website uptime monitoring
- Website troubleshooting
Managed IT Services
- Proactive monitoring
- Routine maintenance
- Scheduled IT health checks
- Managed antivirus and backups
- Monthly flat-rate support options
