Effective Date: 1/1/2026
By accessing our website or using our services, you agree to these Terms of Service.
Services
Cool IT Inc. provides general IT support and related services to individuals and small businesses. Services may be provided remotely or on-site, depending on availability and scope.
Service Requests & Quotes
- All quotes are estimates based on information provided
- Final pricing may vary depending on actual service requirements
- Services begin only after client approval
Client Responsibilities
You agree to:
- Provide accurate information
- Maintain backups of critical data unless backup services are explicitly provided
- Ensure authorized access to systems and devices
- Comply with all applicable laws
Payment Terms
- Payment terms will be communicated prior to service delivery
- Late or unpaid balances may result in service suspension
- All fees are non-refundable once services are rendered
Limitation of Liability
Cool IT Inc. is not responsible for:
- Data loss due to pre-existing conditions
- Third-party software or hardware failures
- Indirect or consequential damages
Our liability is limited to the amount paid for the service in question.
SMS & Communications
By providing your phone number, you consent to receive service-related SMS communications as outlined in our Privacy Policy. You may opt out at any time by replying STOP.
Termination
We reserve the right to refuse or terminate services for misuse, non-payment, or violation of these terms.
Governing Law
These Terms are governed by the laws of the United States and applicable state laws.
Contact
Cool IT Inc.
📧 Email: [Your Email Address]
📞 Phone: [Your Phone Number]
